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Frequently Asked Questions (FAQ)

What makes our UNICORN Trading Suite special?

Our UTS is reliable. You can be sure that we never push updates that break your trading strategies.

Our products are designed to heal and restart themselves if something happens and provide information about the current status to your systems.

All projects are completely open source and hosted on GitHub.

The modules are delivered as compiled C-Extentions for Python and are created and released in a transparent process with GitHub Actions.

In the event of critical issues, we provide corresponding updates as quickly as possible.

Our own bots and infrastructure relying on UTS libraries are up several months without any issues.

Who can use our UNICORN Trading Suite?

If you use our UTS for your private use, you will be happy with the licenses that you can order in our shop.

Institutional traders have other needs and will be interested in features such as self-scaling Kubernetes clusters or licenses that don't require our licensing backend.

If you are not sure what is suitable for you, please contact us here.

How do I set up your trading suite?

We have extensive documentation. See here where and how to start.

You need help? Contact us here.

Can you help me implement my trading strategy or bot?

Sure we can!

Contact us here with details and we either set up a meeting our send over our price list.

How can I use the UNICORN Trading Suite?

Excellent question: We do have documentation and several blog posts about many topics regarding our libraries.

Does the UNICORN Trading Suite work the same way as (competitor)?
How does the pricing work? What license should I choose?

Have a look into our shop to see detailed prices.

In general, our pricing depends on your usage. If you monitor the main markets, the smallest license will work for you. If you need more instances or capacity, you can always upgrade.

If you are not sure what is suitable for you, please contact us here.

Can there be technical problems, e.g. stop-loss orders is not working? Who is liable?

Software that you operate from us always runs at your own risk!

Technical issues happen to the best of us. Even at LUCIT. We have extensive testing processes ensuring that our libraries work as intended and documented.

If you feel like a fault at our side has damaged you financially, please let us know immediately!

As we are constantly improving, you should always use the latest versions!

What exactly is a DepthCache and how does it work?

We are proud of our UNICORN DepthCache Cluster for Binance.

It uses our Python DepthCache Module UNICORN Binance Local Depth Cache and manages a large number of redundant DepthCaches from Binance with functions such as auto-scaling, load balancing and failover.

Do you have any questions? We will be happy to answer them in our chat - usually you will receive an answer within a few minutes during our opening hours.